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Senior Clinical Education Specialist, CardioMEMS

2 months ago


Tampa, Florida, United States Abbott Laboratories Full time
About Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

We're committed to delivering innovative solutions that improve patient outcomes and enhance the quality of life for people around the world.

The Opportunity

This Senior Clinical Education Specialist role is based in Tampa, FL, and is a key member of our Heart Failure division. As a Senior Clinical Education Specialist, you will provide advanced clinical, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals, patients, and field sales staff, involving HF products.

You will work under general direction, exercising independent judgment in planning, organizing and performing work, and monitoring performance and reporting status to manager. Technical proficiencies and performance are at the experienced level of all Clinical Education Specialists in the region.

Key Responsibilities
  • Act as a senior clinical interface between the medical community and the business.
  • Demonstrate ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Identify, report and advise on customer needs, product performance and potential sales opportunities to sales representatives/directors and/or management to influence sales growth and service of accounts.
  • Provide advanced technical, sales, education and clinical support in response to the most complex field inquiries on an as-needed basis, demonstrating a thorough command of all HF products, related product and technical knowledge, trends and players.
  • Develop, lead and/or facilitate trainings and other programs on HF products to healthcare professionals.
  • Provide insight, guidance, and feedback to management on market feedback and components of next generation of products.
  • Provide regional HF procedural case coverage.
  • Lead clinic monitoring support, sharing protocols and best practices for improving workflow efficiencies.
  • Provide additional back-up support to HF Sales Representatives in the following areas: Sales Support, Regional Training Seminars, Clinical Studies/Data Collection, Trouble Shooting, and New Product in-service training to physicians, nurses and sales representatives.
  • Mentor and provide leadership for less experienced Clinical Education Specialists.
  • Continuously develop clinical, sales and technical skills relative to the overall Heart Failure strategy, including learning opportunities via Sr. Sales personnel and management.
Requirements
  • Bachelor's degree in a science field OR non-science field with healthcare experience required.
  • Requires ability to become certified on Heart Failure products.
  • A minimum of four plus years increasingly responsible experience in cardiac or heart failure related industries.
  • Demonstrated knowledge of cardiology, heart failure, or cardiac cath lab procedures.
  • Familiarity with cath lab and operating room procedures and protocol. Demonstrated advanced knowledge of hemodynamics is also necessary.
  • Must apply critical thinking skills and abilities to interpret and solve complex clinical problems.
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Must have the ability to concentrate on detail and work independently.
  • Must be able to work effectively with clinicians, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
About Abbott's Benefits

At Abbott, we offer a comprehensive benefits package that includes medical coverage, retirement savings plan, tuition reimbursement, and education benefits. We're committed to supporting our employees' well-being and career development.

Join us in our mission to improve patient outcomes and enhance the quality of life for people around the world.