Insurance Claims Manager

7 days ago


San Antonio, Texas, United States The Hartford Full time
Job Summary

We are seeking a highly skilled Senior Claims Representative to join our team at The Hartford. As a key member of our claims department, you will be responsible for investigating and managing Workers' Compensation claims to ensure fair and timely resolutions for our customers.

Key Responsibilities
  • Investigate and manage complex Workers' Compensation claims, ensuring timely and accurate resolutions.
  • Plan, recommend, and execute the investigation and disposition of claims, adhering to corporate claim standards, policies, and procedures.
  • Manage a caseload of claims within established performance standards, maintaining effective relationships with customers and stakeholders.
  • Develop and maintain technical and jurisdictional expertise, staying up-to-date on claim loss cost containment initiatives and company practices.
  • Identify and initiate mitigation, subrogation, and other recovery opportunities on assigned claims, as well as identify fraud indicators and initiate investigations.
  • Apply mathematical knowledge and financial analysis to achieve results, ensuring accurate reserve setting and timely claim dispositions.
Requirements
  • Minimum of 2+ years of experience in Workers' Compensation claim handling, with certification exams and adjusting licenses as required by state.
  • Outstanding interpersonal skills, with a strong focus on delivering exceptional customer service.
  • Demonstrated strong written and verbal communication skills, with a consistent high level of performance and achievement over career span.
  • Excellent time management skills, with the ability to manage competing priorities and maintain a high level of productivity.
  • HS Diploma required, Bachelor's Degree preferred.
What We Offer
  • A competitive annualized base pay range of $61,600 - $92,400.
  • A comprehensive benefits package, including short-term and annual bonuses, long-term incentives, and on-the-spot recognition.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
About Us

The Hartford is a leading insurance company dedicated to making a difference in the lives of our customers and employees. We are committed to diversity, equity, and inclusion, and offer a range of benefits and programs to support our employees' well-being and success.



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