Buffet Attendant

4 weeks ago


New Paltz, New York, United States Mohonk Mountain House Full time
Job Summary

As a Buffet Attendant at Mohonk Mountain House, you will be responsible for setting up and maintaining the buffet line, delivering food, and ensuring a clean and safe environment for our guests. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

  • Set up and maintain buffets under the supervision of the Buffet Supervisor.
  • Deliver serving pans of hot and cold food items from the kitchen and insert into the buffet line.
  • Replenish hot and cold food items on buffet, keep pans full, clean, and attractive during entire meal period.
  • Carve meat on the buffet line and serve to guests. Serve other food items on the buffet line to guests.
  • Ensure the quality of food items offered.
  • Communicate to the kitchen about volume of guests and food levels.
  • Safely handle hot items with care.
  • Maintain cleanliness of buffet line during the meal period.
  • Remove left over food items from buffet line at the end of a meal.
  • Ensure all stations are properly broken down and reusable items are returned to the main kitchen.

Requirements:

  • At least 18 years of age.
  • Ability to work productively and efficiently with or without supervision when performing routine tasks.
  • Adhere to Mohonk Mountain House's Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
  • Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees.
  • Reach with hands and arms, bends, kneels, stoops, twist and flex arms, walk up and down stairs/inclines, sit, and stand for up to 5 hours at a time.
  • Lift up to 50 lbs from ground level to waist height and from waist height to shoulder height and carry up to 100 feet without assistance.
  • Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards.
  • Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
  • See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
  • Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
  • Act calmly and effectively in emergency situations.
  • Analyze problems and develop and implement action plans to address problems.
  • Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
  • Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business.
  • Perform basic mathematical functions such as addition, subtraction, multiplication and division.
  • Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.

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