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Medical Records Specialist Onsite

1 month ago

Austin, Texas, United States Healthmark Group Full time

Job Title: Medical Records Processing Specialist Onsite

Job Summary:

We are seeking a Medical Records Processing Specialist to join our team at HealthMark Group. As a Medical Records Processing Specialist, you will be responsible for processing incoming requests for medical records in a timely and efficient manner.

Key Responsibilities:

  • Process incoming requests for medical records
  • Maintain 100% ROI accuracy
  • Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests
  • Keep all queues current
  • Validate requests and authorize for release of PHI according to established procedures
  • Perform quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing
  • Maintain confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal
  • Complete legal affidavits and questions as needed
  • Regularly scan ROI request into chart
  • Abide by the ROI policy specific to both HealthMark and the client
  • Maintain a neat, clean, and professional personal appearance and observe the dress code established by the client
  • Maintain a clean and orderly work area
  • Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs
  • Maintain and update facility guide as needed
  • Provide excellent customer service by being attentive and respectful
  • Follow-through as promised
  • Proactive in identifying PT complaints with the ability to de-escalate as needed
  • Communicate effectively with customers
  • Achieve maximum customer satisfaction

Requirements:

  • Fast learner
  • Dependable
  • Quick worker
  • Team player
  • Positive attitude
  • Someone who strives to do more

Benefits:

  • Sign on Bonus $1000.00
  • Paid Time Off
  • 401k Match
  • Health Benefits
  • CRAFT Culture
  • Paid Floating Holiday & Volunteer Day