Financial Counselor-FPBO

2 weeks ago


San Bernardino, California, United States Loma Linda University Medical Center Full time
Job Summary: We are seeking a skilled Financial Counselor-FPBO to join our team at Loma Linda University Health. As a key member of our patient financial services team, you will be responsible for answering patient inquiries, responding to billing and registration changes, and ensuring the timely collection of payments. You will also refer critical problems and billing challenges to the Self Pay Supervisor for resolution. This is an excellent opportunity to utilize your medical billing and auditing experience to make a positive impact on our patients' financial experiences.

Responsibilities:
  • Answer patient inquiries and respond to billing and registration changes
  • Collect payments and refer critical problems and billing challenges to the Self Pay Supervisor
  • Ensure professionalism and timeliness of calls and situations
  • Perform other duties as needed

Requirements:
  • High School Diploma or GED required
  • Minimum two years medical billing/auditing/collection experience
  • Working knowledge of current CPT and ICD coding systems
  • Ability to keyboard 40 wpm and use software programs necessary to the position

About Us:
Loma Linda University Health is a Seventh-day Adventist, faith and values-based Christian institution. We are committed to providing equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information, or any other characteristic protected by law. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.

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