Financial Counselor-FPBO
4 weeks ago
Job Summary: We are seeking a skilled Financial Counselor-FPBO to join our team at Loma Linda University Health. As a key member of our patient financial services team, you will be responsible for answering patient inquiries, responding to billing and registration changes, and ensuring the timely collection of payments.
Responsibilities:
- Answer patient inquiries and respond to billing and registration changes
- Collect payments and refer critical problems and billing challenges to the Self Pay Supervisor
- Ensure professionalism and timeliness of calls and situations
- Perform other duties as needed
Requirements:
- High School Diploma or GED required
- Minimum two years medical billing/auditing/collection experience preferred
- Current working knowledge of all insurance types and their guidelines
- Ability to read and interpret EOBs
- Working knowledge of CPT and ICD coding systems
About Us:
Loma Linda University Health is a Seventh-day Adventist, faith and values-based Christian institution. We are committed to the principles of diversity and provide equal opportunities in all aspects of the employment process.
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