Financial Counselor-FPBO

4 weeks ago


San Bernardino, California, United States Loma Linda University Medical Center Full time

Job Summary: We are seeking a skilled Financial Counselor-FPBO to join our team at Loma Linda University Health. As a key member of our patient financial services team, you will be responsible for answering patient inquiries, responding to billing and registration changes, and ensuring the timely collection of payments.

Responsibilities:

  • Answer patient inquiries and respond to billing and registration changes
  • Collect payments and refer critical problems and billing challenges to the Self Pay Supervisor
  • Ensure professionalism and timeliness of calls and situations
  • Perform other duties as needed

Requirements:

  • High School Diploma or GED required
  • Minimum two years medical billing/auditing/collection experience preferred
  • Current working knowledge of all insurance types and their guidelines
  • Ability to read and interpret EOBs
  • Working knowledge of CPT and ICD coding systems

About Us:

Loma Linda University Health is a Seventh-day Adventist, faith and values-based Christian institution. We are committed to the principles of diversity and provide equal opportunities in all aspects of the employment process.



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