Customer Service Representative

1 week ago


Cary, North Carolina, United States TAJ Technologies Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TAJ Technologies Inc. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet customer needs.
  • Develop Customer Relationships: Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  • Collaborate with Sales Team: Work closely with the sales team to understand customer needs and provide support to drive sales growth.
  • Stay Up-to-Date with Industry Knowledge: Stay current with industry trends, products, and services to provide accurate and informed support to customers.
Requirements
  • 2+ Years of Customer Service Experience: Proven experience in customer service, sales, or a related field.
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Problem-Solving Skills: Ability to analyze and resolve customer issues in a timely and professional manner.
  • Team Player: Collaborative and flexible team player with a positive attitude.


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