Financial Advocate

13 hours ago


Green Bay, Wisconsin, United States Advocate Health Full time
Job Summary

The Financial Advocate is a critical role at Advocate Health, responsible for ensuring patients understand their financial responsibilities and navigating the complexities of insurance coverage. This position requires strong communication and problem-solving skills, as well as a deep understanding of healthcare finance and insurance regulations.

Key Responsibilities
  • Provide personalized estimates of patient financial responsibility based on insurance coverage
  • Communicate clearly and accurately with patients about their financial obligations, including deductibles, coinsurance, and copayments
  • Request upfront payment and establish payment arrangements for self-pay patients
  • Assess patients for qualifying financial needs and identify available assistance programs
  • Coordinate with patients to complete paperwork and applications for financial assistance
  • Stay up-to-date on insurance benefits, insurance companies, and Marketplace insurance options
  • Educate patients and healthcare providers on financial assistance policies and procedures
  • Collaborate with peers to ensure seamless patient flow and optimal financial outcomes
Requirements
  • High school graduate or equivalent
  • 2 years of experience in patient access, healthcare, or insurance industry
  • Strong communication and problem-solving skills
  • Ability to articulate explanations of HIPAA and EMTALA regulations
  • Basic medical coding knowledge
Working Conditions

This position requires travel and may involve exposure to weather and road conditions. The successful candidate will be able to sit for extended periods and occasionally lift up to 10 pounds.



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