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Service Engineering Specialist

2 months ago

Lockport, New York, United States Fives Full time
Fives Group is in search of a Service Engineering Specialist (Job Number

We specialize in crafting tailored machinery for leading enterprises globally. We seek individuals with robust mechanical expertise and proficiency in electro-mechanical diagnostics. Experience in electrical and electronic control systems is essential for this role. The ideal candidate will possess a positive demeanor and demonstrate professionalism while engaging with clients, as well as exhibit teamwork capabilities with colleagues. We require a self-driven, organized individual adept at time management. This role primarily encompasses routine and urgent service tasks, advanced troubleshooting, machinery installation, customer training, and some machine assembly responsibilities.

Key Qualifications:
  • 70-80% potential travel across North America.
  • Effective communication skills with clients and team members
  • Dedication to quality workmanship and meticulous attention to detail
  • Strong decision-making abilities
  • Proven mechanical expertise
  • Capability to complete service and expense documentation and manage administrative responsibilities
  • Initiative and ambition to advance within the organization
  • Ability to contribute innovative ideas, designs, and methodologies
  • Competence in reading electrical and pneumatic schematics or a willingness to learn
  • Experience with PLC, machine control, and ladder logic
  • Proficient in communication tools - computer, phone, and internet
  • Familiarity with MS Suite: Outlook, Excel, and Word
  • Adept at performing engineering-level analysis and employing advanced troubleshooting techniques, including redesigning machine components and programming modifications.
  • Possession of a valid Passport
  • Valid driver's license
  • BSME, BSEE or equivalent degree
  • In addition to technical competencies, candidates must maintain a customer-focused approach and demonstrate a high level of motivation to uphold our position as an industry leader.
Employee Benefits:
Newly hired employees will enjoy an excellent benefits package alongside a highly competitive compensation structure. Benefits include Health, Dental, Vision, Life, Disability, Holidays, Personal Time Off, 401K, and more.

About Fives Group:
Fives Group, with its headquarters in Paris, France, is an industrial engineering organization established in 1812 that designs and provides machinery, process equipment, and production lines for the world's foremost industrial sectors, including aluminum, steel, tube and pipe, glass, automotive, aerospace, logistics, cement, and energy. In recent years, Fives has achieved significant sales milestones with a dedicated workforce and a vast operational network spanning multiple countries.