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Food and Beverage Ambassador

2 months ago

Nashville, Tennessee, United States 21c Museum Hotels Full time

Job Summary:

The Restaurant Server is a key member of our team at 21c Museum Hotels, providing exceptional service to our guests and ensuring a memorable dining experience. As a Restaurant Server, you will be responsible for delivering outstanding service, managing tables, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Manage tables efficiently, taking orders, serving food and beverages, and handling payments.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with the kitchen and other servers to ensure seamless service.
  • Upsell menu items and promote our restaurant's offerings.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Participate in ongoing training and development to improve service skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a restaurant or hospitality environment preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to stand for long periods, lift up to 50 pounds, and carry full service trays.

What We Offer:

  • A competitive hourly rate plus tips.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.
  • Benefits package, including health, vision, and dental insurance.