Hospitality Ambassador

3 weeks ago


Nashville, Tennessee, United States Assembly Food Hall Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Busser at Assembly Food Hall. As a key member of our Heart of House Team, you will play a vital role in ensuring exceptional experiences for our guests.

Responsibilities
  • Greet and welcome guests professionally and in a friendly manner.
  • Arrive on time for scheduled shifts, ready to work, and wear the proper uniform at all times.
  • Perform opening, closing, and side work duties, including setting up the team for success in the next shift.
  • Communicate questions or issues to Management promptly and work collaboratively with coworkers in a friendly and enthusiastic manner.
  • Deliver food orders from the eateries to guests' tables rapidly and accurately, ensuring food is served in accordance with safety standards.
  • Act as the contact point between eateries and guests, communicating food orders with both parties during table delivery.
  • Remove dirty dishes and utensils, prepare dining areas by cleaning and resetting tables before and after guests leave, and ensure restrooms are clean and stocked with appropriate items.
  • Collect, wash, and disperse food trays to eateries, and ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
  • Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to the guest experience.
Requirements
  • Prior restaurant experience is desired but not required.
  • Must be able to read and speak English; bilingual Spanish speaking is a plus.
  • Fun, energetic, and works with a genuine care for the guest experience.
  • Ability to stand for extended periods and lift at least 50 pounds.
  • Maintain a current Food Handlers and State Alcohol Serving Certificate (upon hire).
  • Practice proper sanitation procedures and adhere to regulations regarding hospitality service.
  • Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays.
Benefits
  • Medical insurance benefits are available for hourly workers averaging 30 hours per week within 90 days of hiring or at the next open enrollment.
  • 401k available after one year (12-month period with 1,000 hours of service by open enrollment) for individuals 21 years or older.
  • Pathways for growth and development, with encouraged opportunities for promotion into Leadership roles.


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