Manager of Independent Living Facilities
3 weeks ago
• Uphold and advocate for the mission and values of Covenant Health Ministry.
• Ensure compliance with HUD and Lewiston Housing Authority procedures to maintain efficient operations at St. Mary's Residences.
• Stay informed on all regulatory requirements to guarantee safety compliance as mandated by the Maine State Housing Authority and Fire Department.
• Maintain full occupancy of 128 apartments, managing an updated waiting list to minimize vacancy losses.
• Coordinate with maintenance and housekeeping teams to ensure timely renovations of vacant units.
• Select and schedule viewings for prospective tenants from the waiting list.
• Assess admission criteria and eligibility for both subsidized and market-rate housing with potential tenants.
• Collaborate with the Lewiston Housing Authority to finalize lease agreements and establish move-in dates.
• Complete the admission process by reviewing the St. Mary's Residences handbook, including rules and regulations, and transferring keys.
• Develop and implement an orientation program for new residents moving into St. Mary's Residences.
• Focus staff efforts on delivering exceptional customer service to enhance resident experiences.
• Address and resolve resident concerns effectively.
• Make informed operational decisions to manage the building effectively.
• Assist with annual inspections conducted by the Maine State Housing Authority and monthly inspections by Lewiston Housing Authorities.
• Rectify any identified deficiencies promptly to prevent income loss due to apartment abatement.
• Support residents in alignment with the spirit of St. Marguerite d'Youville.
• Delegate responsibilities efficiently.
• Maintain all necessary competencies and complete annual compliance training on schedule.
• Perform additional duties as required for this role. Qualifications:
• Strong interpersonal and customer service abilities. Education and Experience:
• An associate degree is required; a bachelor's degree is preferred.
• A minimum of three years of relevant experience is necessary.
• Proficiency in English and French is preferred. Equivalent combinations of education and experience that demonstrate proficiency in the required responsibilities may be considered. Physical Requirements: The role demands physical and mental capabilities to perform tasks typically associated with this position, which includes a mix of sitting, standing, walking, bending, stooping, twisting, and reaching. The ability to lift and carry weights up to 35 pounds frequently, and occasionally up to 50 pounds, is necessary. Some stress may arise from the high level of responsibility for quality care. Proficiency in speaking, reading, writing, and understanding written instructions in English is essential.
Covenant Health Mission Statement
We are a Catholic health ministry dedicated to providing holistic healing and care for all individuals in our communities.
Core Values:
• Compassion: We demonstrate respect, care, and sensitivity towards everyone, honoring the dignity of each individual, particularly the vulnerable and suffering.
• Integrity: We advocate for justice and ethical conduct while responsibly managing our human, financial, and environmental resources.
• Collaboration: We engage in partnerships and dialogue to foster healthy communities.
• Excellence: We strive to deliver all services at the highest quality level while pursuing innovative solutions.
We uphold a commitment to preventing discrimination in employment based on race, color, religion, sex, national origin, age, disability, and genetic information.
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Manager of Independent Living Facilities
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