Nurse Leader Position

3 days ago

Lewiston, Maine, United States Central Maine Medical Center Full time
Nurse Leader Position at Central Maine Medical Center

At Central Maine Medical Center, we are committed to delivering exceptional care and experiences for our community and for each other every day. We are seeking a skilled and compassionate Nurse Leader to join our team.

Job Summary:

The Nurse Leader will be responsible for the day-to-day operations of assigned responsibilities and will be accountable for assuring the consistent use of the nursing process in a professional and healthy work environment. This role will also be responsible for achieving departmental level expected Quality, Financial, Customer Service, Throughput, and People results.

Key Responsibilities:
  • Develop and implement departmental projects/initiatives, long- and short-term goals, and plan, administer, and evaluate the operation of their assigned department.
  • Oversee the implementation of patient care via organizational and departmental policies and procedures, evidence-based practice, CMH Service Standards, American Nurses Association Scope and Standards of Practice, The American Nurses Association Code of Ethics, and the Maine Nurse Practice Act.
  • Maintain effective communication with all employees, patients, families, physicians, and stakeholders, modeling the Service Standards.
  • Assume the role of the house supervisor as appropriate.
Leadership:
  • Demonstrate support of employee involvement through reward and recognition activities, both formal and informal, on a hospital-wide and unit level basis.
  • Promote team building with staff and other department managers.
  • Create and sustain a culture of safety.
  • Lead and manage change effectively.
  • Respond to change productively, promote enthusiasm for change.
  • Effectively delegate to others while maintaining accountability.
  • Create an environment that stimulates empowerment and engagement.
  • Assure that practice protocols, guidelines, and decisions are evidenced-based and responsive to changes and trends.
  • Demonstrate passion and vitality.
  • Role model professional nursing practice and behavior.
  • Maintain awareness of professional standards for Nursing, ongoing healthcare policies and economics, maintain awareness of future trends and implications of research for improving nursing practice.
  • Demonstrate clinical proficiency in patient population(s) served.
Operations:
  • Plan, direct, and coordinate operations of assigned department.
  • Staff meetings/communication sessions are conducted and documented.
  • Oversee the department activities, develop methods of communication and monitoring the off-shift activities.
  • Approve unit schedule and vacation requests.
  • Maintain ongoing effective and collaborative communication with the medical staff.
Human Resource Management:
  • Demonstrate ability to select and develop all employees.
  • Oversee ongoing educational and professional growth of all employees.
  • Facilitate staff growth in position expectations.
  • Provide for comprehensive orientation and annual/ongoing competency validation to assure proficiency in performing assigned tasks based on developmental needs.
  • Ensure staff compliance with hospital expectations.
  • Counsel staff and document deficiencies, set improvement objectives, and complete follow-up.
Performance Management:
  • Conduct performance evaluations within specific time limits.
  • Assist staff with goal-setting.
  • Implement continual performance development.
  • Monitor staff for fitness for duty.
  • Implement timely corrective actions.
Staff Retention:
  • Assess staff satisfaction through daily staff interaction.
  • Develop and implement strategies to address satisfaction issues in a timely manner.
  • Implement ideas/methods to improve retention.
  • Develop methods to reward and recognize staff.
Staffing needs:
  • Evaluate staffing patterns and needs.
  • Match staff competency with patient acuity.
Communication:
  • Maintain awareness of verbal/nonverbal communication in interactions with staff, other departments, physicians, patients, families, and students.
  • Collaborate and communicate effectively with all members of the healthcare team; share information to ensure staff, physicians, and affected departments are aware of unit changes.
  • Maintain patient, staff, and hospital confidentiality in all communication interactions.
Customer Service:
  • Display positive attitude. Treat others with honesty and respect. Speak positively in all customer interactions internal and external.
  • Assess customer satisfaction when rounding on patients and use appropriate chain of command for unresolved issues or problems.
  • Advocate for patients/family and employees.
  • Take appropriate action on patient/family/staff/physician issues and concerns.
Professional Growth:
  • Accept responsibility for and demonstrate personal professional growth.
  • Identify own learning needs, develop and implement a plan to address those needs.
  • Accept feedback/input from peers, direct supervisor, and direct reports, as necessary, to identify areas for growth or deficiencies.
Management/Process Improvement:
  • Develop unit key performance indicators with input from all employees.
  • Consistently utilize PI principles for inter/intra departmental interactions.
  • Develop tools and collect data as necessary.
  • Use data to drive Performance Improvement.
  • Initiate changes in practice based upon PI.
Education and Experience:
  • Licensed to Practice Nursing in the State of Maine.
  • Bachelor's Degree required; either Bachelor's or Master's Degree must be in nursing.
  • Minimum of 3 years current related hospital experience, with three years of relevant committee/team leadership experience.
  • Positive communication skills.
  • Experience working in a rapid-changing environment and under pressure.
  • Demonstrated initiative and project completion skills.
  • Strong customer service philosophy.
  • Personal and professional accountability.
  • Exceptional verbal and written communication.
  • Demonstrated effectiveness as a change agent.
  • Demonstrated decision-making skills.
  • Demonstrated delegation skills.
Preferred Attributes:
  • Master's Degree preferred, or must currently be matriculated in a Master's program.
  • Specialty/Leadership certification.
Knowledge, Skills and Abilities:
  • Ability to engage patients and families in the care process.
  • Ability to communicate effectively with patients, families, and staff.
  • Ability to work effectively in a team environment.
  • Ability to prioritize tasks and manage time effectively.
  • Ability to maintain confidentiality and handle sensitive information.

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