Restaurant Manager

5 days ago


Indianapolis, Indiana, United States Matteo's Ristorante Italiano Full time
Restaurant Supervisor Job Summary

We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our team at Matteo's Ristorante Italiano. In this position, you will play a key role in managing all aspects of our restaurant business, ensuring a high-quality experience for our guests and motivating our staff to deliver excellent customer service.

Key Responsibilities:
  • Oversee all front and back of the house restaurant operations, ensuring seamless service delivery.
  • Develop and implement strategies to maintain quality and increase profitability.
  • Respond to customer complaints in a professional and tactful manner.
  • Maintain quality control for all food served, adhering to health code compliance and sanitation standards.
  • Analyze staff evaluations and feedback to improve the customer experience.
  • Project future needs for goods, kitchen supplies, and cleaning products, and order accordingly.
  • Train new employees and provide ongoing training for all staff.
  • Attend quarterly P&L meetings to review financial performance.
Requirements:
  • High school diploma required; associate's or bachelor's degree in Business Administration or Hospitality preferred.
  • Significant work experience in the hospitality industry and in management.
  • Front and back of house experience is a plus.
  • Strong working knowledge of food and beverage service.
  • Ability to use restaurant management software.
  • Strong leadership skills, decisive, and critical thinker.


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