Problem Resolution Expert

4 days ago


Anaheim, California, United States University Frames, Inc. Full time

Customer Service Professional

Job Description: University Frames, Inc. is seeking an experienced Customer Service Representative (CSR) to join our team. As a CSR, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving customer issues in a timely and efficient manner.

Key Responsibilities: • Respond to customer inquiries via phone, email, and chat • Provide first contact resolution of customer issues • Deliver timely and accurate responses to customer questions and requests • Perform account maintenance, data entry, and order processing functions

Requirements: • Excellent communication and problem-solving skills • Ability to work independently in a fast-paced environment • Strong attention to detail • Basic computer skills, including Microsoft Office

Salary: $45,000 per year.



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