HVAC Service Expert

6 days ago


Anaheim, California, United States Marathon HVAC Service, Inc Full time

About Marathon HVAC Service

We are a reputable service provider in the greater Los Angeles area, offering premium heating and air conditioning solutions. Our legacy is built on family values and a commitment to excellence.

Job Overview

We are seeking an experienced HVAC Customer Service Representative to join our team in Anaheim, CA. As a key member of our customer-facing team, you will be responsible for delivering exceptional experiences for our valued customers.

Key Responsibilities:

  • Answer phone calls and respond to customer inquiries
  • Schedule appointments and ensure seamless communication with technicians

Requirements:

  • 2+ years of experience as an HVAC customer service representative
  • Proven customer service experience

Preferred Qualifications:

  • Familiarity with ServiceTitan software
  • Excellent communication skills and a proactive approach to problem-solving
  • Strong organizational skills and attention to detail

Benefits:

  • Competitive hourly pay: $17-$20 per hour
  • Commission and bonus opportunities
  • Paid time off (PTO)
  • Uniforms
  • Use of a company vehicle and phone
  • Growth opportunities

About This Opportunity

This is a full-time position working Monday to Friday from 8 AM to 5 PM. We offer a dynamic work environment where your skills and dedication can thrive. If you're passionate about providing exceptional customer experiences, we encourage you to apply.



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