Credit Union Member Service Associate

Join Our Team!American Heritage Credit Union invites applications from experienced professionals who share our passion for delivering exceptional customer service. As a Part-Time Member Service Representative, you will play a vital role in our Contact Center team, working closely with members to understand their needs and preferences.Key QualificationsTo...

About the JobWe are looking for an experienced Member Support Specialist to join our team at American Heritage Credit Union. In this role, you will be responsible for providing top-notch support and service to our members.Key Responsibilities:Provide excellent service and support to members via the PTM/ITM (Personal Teller Machine Interactive Teller...

We are seeking a highly skilled Credit Union Fintech Coordinator to join our team at American Heritage Credit Union.Job ResponsibilitiesThe successful candidate will assist the Lending Analytics and Loan Portfolio Supervisor in overseeing the Fintech Lending operations of the credit union, including supporting the Audit and Servicing Representatives. They...

About UsAmerican Heritage Federal Credit Union is committed to fostering a positive and supportive work environment for our employees. We strive to maintain a healthy balance between professional and personal life, offering a range of benefits and opportunities for growth.Our competitive salary and comprehensive benefits package reflect our commitment to...

Estimated Salary: $45,000 - $60,000 per yearThis role involves providing premier level service to members, clients, and associates of American Heritage Credit Union. The ideal candidate will be proactive in engaging existing and prospective members with their financial needs using a consultative approach.The key responsibilities include:Processing...

Job DescriptionWe are looking for a dedicated and experienced Financial Wellness Administrator to join our team at American Heritage Credit Union. The ideal candidate will have a passion for improving financial literacy and helping individuals achieve their financial goals.This role requires strong communication and interpersonal skills, as well as the...

About the JobAs a Member Service Advocate at American Heritage Credit Union, you will play a vital role in enhancing the overall member experience. You will engage with members through remote and video-based interactions, providing them with personalized service and solutions to their financial needs.Your key responsibilities will include serving as a...

Salary: Commensurate with experience, estimated around $45,000 - $55,000 per year.Job ResponsibilitiesThis role provides exceptional service to members, clients, and associates by proactively engaging them with their financial needs using a consultative approach.Process account-related requests, including opening basic consumer accounts and performing file...

**Job Summary:**We are seeking a highly motivated and experienced professional to join our team as a Member Relations Supervisor in the Contact Center. The ideal candidate will have at least two years of customer service or cash handling experience and 1-2+ years of supervisory experience in a financial institution.The successful candidate will be...

Part-Time PAT Member Service Representative JobAmerican Heritage Credit Union is seeking a Part-Time PAT Member Service Representative to join our Contact Center team.This role involves performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing via the PTM/ITM.Provide excellent customer...

Are you a motivated individual looking for a challenging role in a fast-paced environment? We are seeking a skilled Financial Services Associate to join our Contact Center team at American Heritage Credit Union in Northeast Philadelphia.Key ResponsibilitiesThis part-time position involves providing top-notch customer service via phone and email, analyzing...

ResponsibilitiesProvide an ultimate level of service to members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications, and/or mail.Analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system to meet...

About the PositionThe Member Experience Specialist plays a vital role in providing an exceptional member experience at American Heritage Credit Union. As a key member of our Contact Center team, you will be responsible for engaging with new members, educating them on our products and services, and qualifying them for expanded relationships.This is an...

Job OverviewAmerican Heritage Credit Union is seeking a Full-Time Member Experience Advisor to provide exceptional service to members, clients, and associates.Key ResponsibilitiesProcess account-related requests, including opening basic consumer accounts and performing file maintenance.Process basic consumer loan-related requests, including submitting...

We are seeking a Financial Services Representative to join our Contact Center team. As a Concierge Specialist, you will be responsible for providing information to our members about our credit union and its services.About the RoleThis is a full-time position with rotating Saturdays required. The successful candidate will have excellent communication skills...

About this OpportunityWe are seeking a highly motivated Premier Account Associate to join our team at American Heritage Credit Union. As a key member of our Virtual Member Experience Advisor Division, you will provide exceptional service to our members, clients, and associates through remote and video-based interactions.Your primary responsibility will be to...

About the RoleAs a Service Ambassador at American Heritage Credit Union, you will be responsible for providing exceptional member experiences through needs-based consultative selling in a contact center environment. This role involves engaging with new members, educating them on our products and services, and qualifying them for expanded relationships.We are...

About the JobAmerican Heritage Credit Union is seeking highly motivated individuals to join its Contact Center team as Part-Time PAT Member Service Representatives. In this role, you will interact with members, perform transactions, and provide exceptional service.Key ResponsibilitiesPerform routine member transactions, including deposits, withdrawals, and...

Job SummaryWe are seeking a highly skilled Member Relations Supervisor to join our Contact Center team at American Heritage Credit Union. As a key member of our leadership team, you will be responsible for building and maintaining strong relationships with members, providing exceptional customer service, and leading a team of Virtual Member Experience...

Role DescriptionThis role provides premier level service to members, clients, and associates, enhancing the overall member experience at American Heritage Credit Union.Main ResponsibilitiesProcess account-related requests, perform file maintenance, and open basic consumer accounts.Handle basic consumer loan-related requests, including application submission,...