Member Experience Advisor

7 days ago


Philadelphia, Pennsylvania, United States American Heritage Credit Union Full time
Job Overview

American Heritage Credit Union is seeking a Full-Time Member Experience Advisor to provide exceptional service to members, clients, and associates.

Key Responsibilities
  • Process account-related requests, including opening basic consumer accounts and performing file maintenance.
  • Process basic consumer loan-related requests, including submitting applications, booking, and disbursing, and file maintenance.
  • Analyze member engagement using sales tracking systems and offer solutions tailored to their current and future life stages.
Requirements
  • One to three years of similar or related experience.
  • A high school education or GED.
  • Full-time position with rotating evening and Saturday hours required.
Compensation and Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, commensurate with experience. Additional benefits include paid time off, health benefits, 401(k) with escalating company match, and future growth opportunities.



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