Member Engagement Specialist
3 weeks ago
Provide an ultimate level of service to members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications, and/or mail.
Analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system to meet expectations/financial needs of the member.
Perform various transactions on accounts and research member inquiries, including follow-up to ensure member satisfaction.
Provide education to new Member Advisors I to answer incoming calls, use necessary programs to assist membership, advanced knowledge of Credit Union Products and Services.
Act as a resource for Member Advisors for questions and program support.
Supervise in absence of Member Advisor Supervisor and/or Manager. Inform Supervisor/Manager of coaching and assistance provided to MA I upon their return.
Provide feedback to Member Advisor Supervisor for coaching purposes.
Answer escalated calls from Member Advisor I, satisfy member needs by offering alternative solutions, contact appropriate department for assistance, and follow up with member in agreed-upon timeframe.
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Communication Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Bare Bones Engagement Full timeAbout the PositionBare Bones Engagement is looking for a talented Communication Specialist to play a key role in crafting compelling content and managing our communication channels to promote our initiatives and values. The ideal candidate will have excellent written and verbal communication skills, strong organizational abilities, and proficiency in social...
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Youth Engagement Specialist
1 day ago
Philadelphia, Pennsylvania, United States The Dream Program Full timeWe are seeking a highly motivated and experienced Youth Engagement Specialist to join our team at The Dream Program.Company OverviewThe Dream Program is a non-profit organization dedicated to empowering at-promise children and teens through deep community collaboration and sustained mentoring relationships. Our mission is to close the opportunity gap for...
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Youth Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States The Dream Program Full timeAre you passionate about empowering young minds and making a real difference in your community?About the RoleWe are seeking a skilled Youth Engagement Specialist to join our team at The Dream Program. As a key member of our organization, you will be responsible for creating unforgettable experiences for youth and families through our four main programs:...
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Content Development Specialist
4 days ago
Philadelphia, Pennsylvania, United States Bare Bones Engagement Full timeJob DescriptionBare Bones Engagement seeks a skilled Communications Coordinator to enhance our brand visibility and engagement with various stakeholders. This role involves developing and executing communication strategies, crafting compelling content, and managing our communication channels. Key responsibilities include:Key Responsibilities:Develop and...
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Administrative Support Associate
5 days ago
Philadelphia, Pennsylvania, United States Jackson Hewitt Full timeAt Jackson Hewitt, our Administrative Support Associate - Client Engagement Specialists play a vital role in providing exceptional customer experiences. This position involves greeting clients with a friendly and professional demeanor, engaging them in conversation to share information about our services and products, and promoting our offerings to potential...
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Strategic Content Developer
3 weeks ago
Philadelphia, Pennsylvania, United States BareBones Engagement Full timeRole Overview:We're seeking a talented Strategic Content Developer to join our team at BareBones Engagement. As a key member of our communications team, you will be responsible for developing and implementing communication strategies that drive results for our clients. This includes creating engaging content for multiple channels, supporting the planning and...
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Digital Marketing Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States BareBones Engagement Full timeJob DescriptionAt BareBones Engagement, we're looking for a skilled Marketing Assistant to support our team with day-to-day marketing tasks, campaign execution, and client communications. This is a great opportunity for someone looking to gain hands-on experience in a fast-paced and creative environment.We're seeking someone with strong communication and...
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Patient Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States GRAYHAWK HEALTH INC Full timeAbout the RoleThe Patient Outreach Specialist will be responsible for connecting patients with essential health and social services through phone outreach, in-person visits, and community engagement.Become a healthcare detective, locating and engaging hard-to-reach patients.Conduct outreach via phone calls, home visits, and community locations.Explain our...
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Customer Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States EMG Group Full timeJob SummaryWe are seeking an experienced Customer Engagement Specialist to join our team at EMG Group. In this role, you will be responsible for providing ongoing market evaluation through direct consumer contact, follow-ups, and monitoring of competition and industry trends.About the RoleThe Customer Engagement Specialist will also interact with consumers...
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Patient Engagement Director
3 weeks ago
Philadelphia, Pennsylvania, United States Wider Circle Full time**About the Role**We are seeking a highly motivated and experienced Community Engagement Specialist to join our team at Wider Circle. As a Community Engagement Specialist, you will be responsible for building and maintaining strong relationships with our members, leading our Connect for Life program, and creating engaging experiences that promote positive...
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Patient Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Oak Street Health Full timeJob Title: Patient Engagement SpecialistDescription:We're seeking a skilled and compassionate Patient Engagement Specialist to join our team at Oak Street Health. In this role, you will work closely with our patients and care teams to ensure seamless transitions and optimal outcomes.About Our Company:Oak Street Health is a forward-thinking healthcare...
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Community Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Top Stack Full timeJob OverviewWe are seeking a highly skilled Community Engagement Specialist to lead our organization's efforts in connecting with local communities, fostering relationships with public and private entities.Key Responsibilities:Cultivate and maintain strategic partnerships with community organizations, nonprofits, and government entities.Develop and implement...
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Client Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Bank of America Full timeAbout the RoleWe are looking for a Client Engagement Specialist to join our team at the Forman Mills Financial Center in Philadelphia, Pennsylvania. This role involves engaging clients in the lobby to educate and assist with conducting transactions through self-service resources. Your primary responsibility will be managing financial center traffic,...
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Member Experience Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States American Heritage Credit Union Full timeAbout the PositionThe Member Experience Specialist plays a vital role in providing an exceptional member experience at American Heritage Credit Union. As a key member of our Contact Center team, you will be responsible for engaging with new members, educating them on our products and services, and qualifying them for expanded relationships.This is an...
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Patient Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States MDVIP Full timeAbout the JobAt MDVIP, we empower individuals to reach their health and wellness goals through personalized healthcare. We are seeking an experienced Patient Engagement Specialist to join our team for a temporary position lasting approximately 14-16 weeks.Your primary responsibility will be to meet with patients to explain and answer questions about our...
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Community Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States AIDS Healthcare Foundation Full timeAbout AIDS Healthcare FoundationAIDS Healthcare Foundation is a non-profit organization dedicated to providing cutting-edge medicine and advocacy to individuals affected by HIV/AIDS.Job DescriptionThe Community Engagement Specialist will play a vital role in promoting AHF's services and building relationships with local communities.ResponsibilitiesConduct...
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Plan Engagement Expert
3 weeks ago
Philadelphia, Pennsylvania, United States Disability Solutions Full timeJob DescriptionWe are seeking a skilled Retirement Education Training Specialist to join our team. As a key member of our Retirement Services group, you will be responsible for delivering engaging education programs to help individuals save and invest for retirement. Your expertise will drive improved retirement outcomes for employees of core clients, while...
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Community Engagement Specialist
2 days ago
Philadelphia, Pennsylvania, United States Asociacion Puertorriquenos En Marcha Inc Full timeAs a Community Engagement Specialist at Asociacion Puertorriquenos En Marcha Inc, you will play a vital role in promoting our organization's mission and values within the community.The primary goal of this position is to recruit resource families and prepare them for certification and licensing. This involves attending events in the community, participating...
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Patient Engagement Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States GRAYHAWK HEALTH INC Full timeJob OverviewWe are seeking a highly motivated Patient Engagement Specialist to join our innovative team at GrayHawk Health Inc.The successful candidate will play a vital role in connecting patients with essential health and social services, improving their overall well-being.Key Responsibilities:Becoming a health detective, locating and engaging...
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Digital Communication Manager
4 days ago
Philadelphia, Pennsylvania, United States Bare Bones Engagement Full timeAbout UsWe are Bare Bones Engagement, a forward-thinking organization dedicated to building meaningful connections between businesses and their audiences. Our mission revolves around developing innovative engagement strategies that drive real results. As a key player in our team, you will have the opportunity to contribute to our vision by:Your Role:Design...