Residential Operations Manager
2 weeks ago
About the Role:
The Residential Manager is a key leadership position at Vista Care, responsible for overseeing the overall operations and performance of assigned residential locations. This role requires strong leadership, mentorship, and communication skills to ensure the delivery of high-quality care and support services to individuals with disabilities.
Key Responsibilities:
- Provide supervision and management to Residential Supervisors, ensuring alignment with Vista Care values and regulatory expectations.
- Oversee the physical environment of residences, including maintenance, housekeeping, and grounds.
- Ensure accurate and complete documentation, meeting local, state, and company requirements.
- Participate in quality and performance improvement activities, providing recommendations for operational enhancements.
- Lead employee engagement and retention efforts, monitoring associated performance metrics.
- Develop and lead direct reports, including performance reviews, coaching, and mentoring.
Requirements:
- High School Diploma or GED required; college degree or equivalent preferred.
- 5+ years of relevant experience, or 3+ years of experience as a direct supervisor or manager.
- CPR certification and AFH/CBRF certification (WI only) preferred.
- Ability to lift 50 pounds, bend, twist, and assist individuals with movements.
- Variable weekly hours, including evenings, nights, weekends, and holidays.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
About Vista Care:
Vista Care is a leading service and support organization, proud to provide specialized services to individuals with disabilities. We value our employees and strive to create a positive and inclusive work environment.
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