Service Advisor
2 weeks ago
RideNow Powersports is seeking a skilled Service Advisor to provide exceptional customer service and act as a liaison between our customers and technicians.
Key Responsibilities:
- Provide accurate and timely information to customers regarding their vehicle's maintenance and repair needs.
- Communicate effectively with customers and technicians to ensure seamless service delivery.
- Manage customer expectations and resolve any issues in a professional and courteous manner.
- Stay up-to-date with product knowledge and technical information to provide expert advice to customers.
- Work collaboratively with the service team to ensure efficient and effective service delivery.
Requirements:
- Prior experience as a Service Advisor in the powersports industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and ability to build rapport with clients.
- Strong problem-solving skills and ability to multitask.
- Attention to detail and accuracy.
- Proficiency in computer systems and ability to learn new software quickly.
- Valid driver's license.
What We Offer:
- A fun, relaxed, and casual work environment with a dedicated leadership team.
- Healthcare, dental, and vision insurance.
- Life and disability insurance.
- Vacation/PTO plan.
- Employee discounts on purchases.
- Opportunities for growth and professional development.
- Base pay plus performance pay plan.
Pre-Employment Requirements:
All applicants must pass pre-employment testing, including background checks, MVR, and drug testing, to qualify for employment.
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