Customer Service Representative
1 month ago
Are you a people person with a passion for helping others? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.
Responsibilities:- Assist customers with U-Haul products and services, providing exceptional support and education.
- Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, maintaining a safe and secure environment.
- Clean and inspect equipment on the lot, checking fluid levels and performing routine maintenance.
- Answer questions and educate customers on products and services, promoting a positive customer experience.
- Prepare rental invoices and accept equipment returned from rental, ensuring seamless transactions.
- Install hitches and trailer wiring, providing expert support to customers.
- Fill propane and drive a forklift, demonstrating versatility and adaptability.
- Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest products and services.
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to create a safe and inclusive work environment for all team members.
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