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Application Coordinator

1 month ago

Somerville, Massachusetts, United States Mass General Brigham (Enterprise Services) Full time
Job Summary

The Application Coordinator is a key member of the Ambulatory Application team, responsible for configuring, building, testing, and activating assigned application databases. This role requires a strong understanding of clinical workflow and the ability to apply it to the design of information systems.

Key Responsibilities
  • Provides certified Epic build expertise and experience for successful product implementation
  • Provides certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows
  • Supports departmental/functional team with application and information system knowledge
  • Completes specific tasks as documented on the Work Plan
  • Tracks and resolves issues and action items
  • Recognizes, communicates, and escalates concerns relevant to critical path and/or timeline in a timely manner
  • Develops and maintains models of business and system requirements and configures system accordingly
  • Documents and analyzes business processes
  • Develops subject matter expertise and maintains models and documentation of business and system requirements and configures system accordingly
  • Analyzes business processes to ensure proper system configuration
  • Creates and maintains regular status reports
  • Creates and maintains all required system design and build documents
  • Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates
  • Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks
  • Post live implementation activities and production support
  • Uses the Partners HealthCare values to govern decisions, actions, and behaviors
Requirements
  • Bachelors Degree in Business, IT, Healthcare, or related required. Clinical degrees desirable.
  • Minimum of 5 years related experience, including experience with healthcare clinical systems.
  • Solid understanding of clinical workflow relevant to assigned application team.
  • Must have experience in developing and integrating business processes.
  • Epic Certification desired or must obtain Epic Certification as outlined by program requirements.