Application Coordinator

4 weeks ago


Somerville, Massachusetts, United States Mass General Brigham (Enterprise Services) Full time
Job Summary

We are seeking a highly skilled Application Coordinator to join our team at Mass General Brigham (Enterprise Services). As a key member of our Ambulatory Application team, you will be responsible for configuring, building, testing, and activating assigned application databases.

The ideal candidate will have a strong understanding of clinical workflow and experience with healthcare clinical systems. They will be able to apply this knowledge to design and implement information systems that meet the needs of our patients and staff.

This is a full-time position that requires a hybrid working model with onsite work at Assembly Row/Local MGB sites, 1-3x a week to be determined.

Key Responsibilities
  • Provides certified Epic build expertise and experience for successful product implementation
  • Provides certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows
  • Supports departmental/functional team with application and information system knowledge
  • Completes specific tasks as documented on the Work Plan
  • Tracks and resolves issues and action items
  • Recognizes, communicates, and escalates concerns relevant to critical path and/or timeline in a timely manner
  • Develops and maintains models of business and system requirements and configures system accordingly
  • Documents and analyzes business processes
  • Develops subject matter expertise and maintains models and documentation of business and system requirements and configures system accordingly
  • Analyzes business processes to ensure proper system configuration
  • Creates and maintain regular status reports
  • Creates and maintains all required system design and build documents
  • Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates
  • Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks
  • Post live implementation activities and production support
  • Uses the Partners HealthCare values to govern decisions, actions, and behaviors
Requirements
  • Bachelors Degree in Business, IT, Healthcare, or related required. Clinical degrees desirable.
  • Minimum of 5 years related experience, including experience with healthcare clinical systems.
  • Solid understanding of clinical workflow relevant to assigned application team.
  • Must have experience in developing and integrating business processes.
  • Epic Certification desired or must obtain Epic Certification as outlined by program requirements.


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