Claims Service Representative

2 weeks ago


Lakeland, Florida, United States Higginbotham Insurance Agency Full time
Claims Service Representative

Higginbotham Insurance Agency, a leading independent insurance and financial services firm, is seeking a skilled Claims Service Representative to join our team in Lakeland, FL.

Job Summary

The Claims Service Representative will be responsible for handling phone calls, coordinating communication, and relaying information to the appropriate party. This role requires strong administrative skills, attention to detail, and excellent communication skills.

Key Responsibilities
  • Handle phone calls and respond to customer inquiries
  • Coordinate communication with customers, carriers, and internal teams
  • Understand claims handling guidelines and workflows
  • Ability to coordinate and distribute information effectively
  • Communicate with customers by phone and email
  • Process incoming mail and distribute to the appropriate party
Requirements
  • 1 year of related experience required
  • Property and Casualty experience preferred
  • Carrier, Agency, or Third Party Administrator claims experience is preferred
What We Offer
  • Competitive compensation based on experience
  • Generous employee benefits package
  • Employee Ownership Opportunities
  • Career progression opportunities


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