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Front-End Manager

2 months ago


Walnut Creek, California, United States Restaurant Depot Full time
{"title": "Front-End Manager", "description": "Job Summary

We are seeking a highly skilled Front-End Manager to join our team at Restaurant Depot. As a key member of our operations team, you will be responsible for ensuring that our customers receive exceptional service and that our front-end operations run smoothly and efficiently.

Key Responsibilities
  1. Supervise and train cashiers, front-end loaders, and checkers to ensure they are meeting our high standards of customer service and product handling.
  2. Ensure that all front-end operations are running efficiently and effectively, including cash handling, inventory management, and customer service.
  3. Develop and implement strategies to improve customer satisfaction and loyalty.
  4. Monitor and analyze sales data to identify trends and opportunities for growth.
  5. Collaborate with other departments to ensure seamless communication and execution of store operations.
  6. Ensure that all employees are properly trained and equipped to handle customer complaints and issues.
  7. Maintain a clean and organized store environment, including the front-end area.
  8. Perform other duties as assigned by management.
Requirements
  1. Bachelor's degree in Business Administration or related field, or equivalent experience.
  2. Minimum 2 years of experience in a retail or customer service environment.
  3. Excellent communication and leadership skills.
  4. Ability to work in a fast-paced environment and adapt to changing situations.
  5. Strong analytical and problem-solving skills.
  6. Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}