Customer Service Representative

2 weeks ago

Atlanta, Georgia, United States Regal Management Full time
Job Description

We are seeking a highly motivated and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced telecommunications industry. Our company works with renowned brands in technology and telecom, promoting fast internet speed and wireless devices to local businesses and customers.

As a Customer Service Representative, you will have the opportunity to work with our Senior Level Sales and Management teams to learn and master skills in sales and marketing, market analysis, client engagement, and customer service. This is an entry-level position perfect for candidates with a passion for developing excellent client relationships and a strong desire to thrive within a competitive corporate environment.

Responsibilities:

  • Facilitate the full cycle sales process through collaborative presentations with customers and businesses to educate them on exclusive promotions and product benefits.
  • Analyze consumer trends to identify potential customers and maximize sales opportunities by communicating directly with customers.
  • Coordinate with the sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards.
  • Support the optimization of new promotional materials by attending regular client meetings to analyze product performance and identify areas for improvement.
  • Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness.

Requirements:

  • Experience in a client or customer-facing role.
  • Excellent interpersonal and communication skills.
  • Ability to multitask and work with multiple customers at a time.
  • Possess a strong desire for personal development and a love of learning.
  • Demonstrate initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.

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