Scheduling Coordinator Assistant

4 days ago


Smithfield, Utah, United States University Orthodontics Full time

Job Title: Scheduling Coordinator

We are seeking a highly motivated and dependable individual to provide exceptional service to our patients at University Orthodontics. As a Scheduling Coordinator, you will play a crucial role in managing our high-volume schedule, greeting patients, and ensuring seamless communication with our team.

The ideal candidate has excellent interpersonal skills, is organized, and thrives in a fast-paced environment. If you possess a strong work ethic, attention to detail, and a passion for delivering top-notch customer service, we encourage you to apply.

Job Responsibilities:

  • Greeting and welcoming patients in a friendly and professional manner
  • Managing a high-volume schedule
  • Answering multi-line phones and scheduling patient appointments
  • Maintaining referrals database
  • Maintaining and executing monthly recall system
  • Treatment scheduling and appointment management
  • Documenting and updating patient records with attention to detail
  • Knowledge of submitting and processing orthodontic insurance claims is a plus
  • Knowledge of Orthotrac software is a plus

Requirements:

  • Demonstrate top-notch customer service with an outgoing personality
  • Commitment to excellence
  • Excellent communication skills
  • Able to multi-task and take initiative
  • Attention to detail is a must
  • Reliable and prompt
  • Computer skills - checking and composing emails, creating word documents and letters

Benefits:

  • Matching 401K
  • Medical and Vision insurance
  • Paid Vacation and Holidays
  • Performance Bonuses


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