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Cafe Lead Server Position

2 months ago

Canaan, Connecticut, United States Mountainside Treatment Center Full time
About the Position

We are seeking a highly skilled and experienced Server to join our team at Mountainside Treatment Center. As a Senior Server, you will play a vital role in providing exceptional customer service and ensuring a seamless dining experience for our clients.

Key Responsibilities
  • Greet and Seat Guests: Welcome clients to the dining area, present menus, and serve a designated dining room section.
  • Assist in Serving Sections: Provide support to clients in serving their sections as needed, ensuring timely and efficient service.
  • Participate in Cleaning Activities: Contribute to maintaining a clean and organized dining area, adhering to high standards of sanitation and safety.
  • Resolve Customer Complaints: Effectively address and resolve any customer concerns or issues in a professional and courteous manner.
  • Train Junior Staff: Assist in training new employees in service, sanitation, and safety procedures, ensuring they meet the high standards of our organization.
  • Perform Financial Activities: Handle cash transactions, prepare deposits, and balance cash receipts at the end of each shift or day.
  • Attend Staff Meetings: Participate in monthly staff meetings to discuss areas for improvement and collaborate with colleagues on enhancing our services.
  • Present Bills and Accept Payments: Accurately present bills to clients, accept payments, and maintain a professional demeanor at all times.
  • Comply with Regulatory Requirements: Adhere to all federal, state, and accreditation regulatory requirements, ensuring our organization meets the highest standards of care.
Qualifications

To be successful in this role, you will require:

  • A High School Diploma or Equivalent
  • Previous restaurant experience, preferably in a senior server or leadership position
Compensation and Benefits

We offer a competitive compensation package, including:

  • A base rate of pay of $15.69 per hour, plus tips
  • A comprehensive benefits package, including 401(k) with employer matching and free meals while working