Network Support Specialist

1 week ago

Fort Stewart, United States Link Solutions, Inc. Full time
Job Title: Network Support Technician

Link Solutions, Inc. is seeking a highly skilled Network Support Technician to join our team at Fort Stewart, GA.

Job Summary

The Network Support Technician will be responsible for managing and maintaining computer networks to ensure the confidentiality, integrity, and availability of Government information assets. This role involves providing Tier II-III network/desktop support, troubleshooting network issues, and performing routine maintenance on network hardware.

Key Responsibilities
  • Provide network support and troubleshooting services to ensure minimal disruption to operations.
  • Perform routine maintenance on network hardware, including switches, routers, and firewalls.
  • Update firmware, apply patches, and handle basic configuration tasks under supervision.
  • Monitor network performance using various tools to ensure optimal operation.
  • Report anomalies, incidents, or potential issues to the Network Administrator or higher-level staff.
  • Assist with setting up and configuring user devices for network access, including workstations, printers, and mobile devices.
  • Provide support for VPN access, remote connections, and other end-user network services.
  • Maintain logs of support activities, including trouble tickets and resolution steps.
  • Assist in developing, implementing, testing, and maintaining disaster recovery plans.
Requirements
  • US Citizen
  • DoD Secret Clearance
  • IAT Level II Certification required (CompTIA Security+ CE, CCNA Security Training, CySA+, GICSP, GSEC, equivalent or higher)
  • Four (4+) years of relevant experience with a comprehensive understanding of IT network infrastructures
  • Experience with Juniper, Cisco, and Aruba networking equipment
Preferred Qualifications
  • BA/BS degree in Computer Science, Information Systems, or a related IT field
  • Microsoft or related certification
  • Able to multitask, prioritize, and manage time efficiently
  • Accurate and precise attention to detail
  • Strong written and verbal communication skills
  • Excellent analytical, quantitative, and organizational skills
  • Good interpersonal skills and communication with all levels of management
What We Offer

Link Solutions, Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

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