Service Coordinator Professional

3 weeks ago


Santa Rosa, California, United States Hansel Automotive Group Full time

**About the Job**

Hansel Automotive Group is seeking a skilled Service Coordinator to join our Santa Rosa team. This role is perfect for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.

Responsibilities:

  • Greet customers with a smile and answer phone calls efficiently.
  • Create service appointments, manage the loaner fleet, and make follow-up calls to ensure seamless customer experiences.
  • Work closely with other team members to maintain a positive and productive work environment.

Qualifications:)

  • Prior experience in a dealership or similar environment is highly valued.
  • Multiple-line telephone experience is essential.
  • Ability to effectively manage high-stress situations and communicate professionally.
  • Proficient in computerized tracking systems.

Compensation and Benefits:

  • A competitive hourly wage of $20.00.
  • An excellent benefits package, including medical, dental, vision, 401-K, and flexible spending plans.
  • Opportunities for professional growth and development within the company.


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