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Retail Personal Shopper

2 months ago


Charleston, West Virginia, United States Sam's Club Full time
Position Overview

The role focuses on enhancing Membership engagement by delivering insights on Membership advantages, advocating for the value of Company offerings, managing Membership applications, upgrades, and credit accounts, and actively participating in promotional events to achieve Membership targets.

Ensures the safety of the Facility by adhering to all safety protocols, procedures, and guidelines, which include conducting safety inspections, following appropriate procedures for handling hazardous materials, and reporting any unsafe conditions to Management.

Processes Member orders efficiently by reviewing requests, selecting items from inventory, scanning products, packaging, and securing items until Members arrive, while also addressing any out-of-stock items to fulfill Member requirements.

Completes tasks and priorities by utilizing policies, data, and resources; collaborating with managers, colleagues, customers, and other partners; identifying priorities, deadlines, and expectations; executing tasks; communicating progress; recommending improvements; and adapting to changes and feedback.

Delivers exceptional Member service by recognizing Member needs, assisting with purchasing choices, locating products, resolving issues, and promoting the Company's offerings. Adheres to company policies, procedures, and ethical standards by implementing relevant action plans and utilizing the Open Door Policy in business operations.

Compensation and Benefits
At Sam's Club, we provide competitive compensation along with performance-based bonuses and an array of benefits aimed at enhancing your overall well-being.
- Health Benefits: Comprehensive medical, vision, and dental coverage.
- Financial Benefits: Includes 401(k) plans, stock purchase options, and company-sponsored life insurance.
- Paid Time Off: Generous PTO, parental leave, family care leave, bereavement leave, jury duty, and voting time off. PTO can be utilized for vacations, illness, holidays, or other personal needs, with amounts varying based on job classification and tenure.
- Additional Benefits: Short-term and long-term disability, employee discounts, Military Leave Pay, and reimbursement for adoption and surrogacy expenses.

Education Benefits
Live Better U is a fully funded education benefit program available for both full-time and part-time associates at Walmart and Sam's Club. This program covers a range of educational opportunities from high school completion to bachelor's degrees, including English Language Learning and various short-form certificates. All tuition, books, and fees are covered by Walmart.

Eligibility: Some benefits may have specific eligibility requirements based on job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

The hourly wage range for this position is $16.00 to $23.00, with the actual rate determined by the applicable minimum wage laws.

Additional compensation may be available in the form of premiums, which can range from $0.35 to $3.00 per hour based on specific circumstances, including schedule, facility, season, or job duties. Multiple premiums may apply if criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.