Customer Service Coordinator HVAC Specialist

1 week ago


Austin, United States Airtron Heating & Air Conditioning - Austin Full time

At Airtron Heating and Air Conditioning in Austin, Texas, we are seeking a highly organized and customer-focused HVAC Dispatcher to join our team.

As an HVAC Dispatcher, you will be responsible for coordinating service requests with our expert technicians, ensuring timely and efficient service delivery. You will handle incoming calls, schedule appointments, and dispatch technicians to homes and businesses, providing top-notch customer service throughout the process.

This is an excellent opportunity to work with a leading provider of heating, ventilation, and air conditioning systems, with over 40 years of experience in the cooling and heating industry. Our company culture emphasizes employee growth, teamwork, and a commitment to delivering exceptional results.

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • At least 2 years of experience working in an office setting with strong customer service skills and proficiency in Microsoft Excel, Word, and Outlook
  • Effective communication skills in English, both verbal and written
  • Ability to work overtime with little notice (occasional weekend hours may be required)

We offer a competitive salary range of $45,000-$65,000 per year, based on your experience, as well as a comprehensive benefits package, including medical coverage, a 401(k) plan with match, paid time off (PTO), and paid vacation time. If you are a motivated and detail-oriented individual who excels in fast-paced environments, please apply today for the HVAC Dispatcher position at Airtron Heating and Air Conditioning.



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