Restaurant Operations Manager

4 days ago

Suwanee, Georgia, United States Sonic Full time

Job Summary:

The General Manager at SONIC is a leadership role that requires a strong passion for delivering exceptional customer experiences and a commitment to developing a high-performing team. As a General Manager, you will be responsible for leading a team of employees to ensure that food is delivered in a clean, safe, and efficient manner, while also providing an excellent experience for our customers.

Key Responsibilities:

  • Manage, train, and coach Crew/Team members, Carhops, and Skating Carhops to ensure they have the skills and knowledge needed to succeed in their roles.
  • Direct and assign drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
  • Adhere to and monitor employee compliance of the drive-in employee handbook, policies, and practices.
  • Perform restaurant opening and/or closing duties, including preparing employee work schedules and monitoring and making adjustments to restaurant staffing levels.
  • Monitor and maintain restaurant inventory levels, placing orders for food, paper, and other supplies within cost control procedures.
  • Complete and maintain all drive-in restaurant employment-related records and payroll records.
  • Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Immediately and respectfully resolve guest requests, reporting guest complaints to immediate supervisor and assisting in resolving such complaints.
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels.
  • Prepare all necessary operational reports, developing appropriate action plans to resolve unfavorable financial and/or sales trends.
  • Develop and implement a marketing plan.

Requirements:

  • High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
  • Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.
  • Knowledge of recruiting, interviewing, and selection practices.
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
  • Leadership and supervisory practices and skills; effective verbal and written communication skills.
  • Basic accounting and computer skills.
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
  • Problem-solving, decision-making, and conflict-resolution skills.
  • Willingness to abide by the appearance, uniform, and hygiene standards at SONIC.

About SONIC:

SONIC is a leader in the quick-service restaurant industry, known for its classic cars and vintage threads. However, the SONIC experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' – you get the picture. It's downright sensational. All that's missing is you, so apply today

  • Restaurant Operations Manager

    3 weeks ago

    Suwanee, Georgia, United States Bojangles' Full time

    About BojanglesBojangles is a fast-casual restaurant chain that offers a unique blend of Southern-style comfort food and modern convenience. As a leading player in the quick-service industry, we're committed to delivering high-quality food and exceptional customer service.Job SummaryWe're seeking an experienced Assistant General Manager to join our team at...

  • Restaurant Operations Manager

    3 weeks ago

    Suwanee, Georgia, United States Bojangles' Full time

    Bojangles Assistant General ManagerAre you a motivated and skilled individual looking for a challenging opportunity in the food-service industry? Do you have a passion for delivering high-quality food and excellent customer service? If so, Bojangles is seeking an Assistant General Manager like you.About the RoleAs an Assistant General Manager at Bojangles,...

  • Restaurant Operations Director

    2 weeks ago

    Suwanee, Georgia, United States Wendy's Full time

    General Manager Opportunity at Wendy'sWe are seeking a highly skilled and motivated General Manager to join our team at Wendy's. As a General Manager, you will be responsible for the overall success of our restaurant, including staffing, sales development, local store marketing, and financial management.Key Responsibilities:Staffing and Personnel...

  • Restaurant Operations Director

    2 weeks ago

    Suwanee, Georgia, United States Wendy's Full time

    We are seeking a highly skilled and experienced Restaurant Operations Director to join our team at Wendy's. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our restaurants, including staffing and personnel development, sales growth, local store marketing, and health department interactions.Our ideal...

  • Shift Operations Manager

    1 week ago

    Suwanee, Georgia, United States Vitality Bowls Full time

    Job SummaryWe are seeking a highly motivated and organized Shift Operations Manager to join our team at Vitality Bowls. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant during peak hours.Key ResponsibilitiesLead a team of food service staff to ensure accurate and timely food preparation and...

  • Store Operations Manager

    3 weeks ago

    Suwanee, Georgia, United States Marco's Pizza Full time

    Shift Manager Job DescriptionWe're seeking a highly motivated and organized Shift Manager to join our team at Marco's Pizza. As a Shift Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key Responsibilities:Store Operations: Supervise store...

  • Executive Director of Operations

    3 days ago

    Suwanee, Georgia, United States Wendy's Full time

    Key Responsibilities:We are seeking a highly skilled General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for the day-to-day management of our restaurant, including:Staffing and personnel developmentSales development and local store marketingHealth department interactions and food cost controlsLabor costs...

  • Assistant General Manager

    1 month ago

    Suwanee, Georgia, United States Bojangles' Full time

    Bojangles Assistant General Manager OpportunityWe are seeking a highly skilled and motivated Assistant General Manager to join our team at Bojangles. As an Assistant General Manager, you will play a key role in ensuring the success of our restaurant by leading a team of talented individuals and driving sales growth.About the RoleThis is a full-time...

  • Pizza Restaurant Shift Manager

    2 weeks ago

    Suwanee, Georgia, United States Marco's Pizza Full time

    About the RoleWe're seeking a highly motivated and organized Shift Manager to join our team at Marco's Pizza. As a key member of our store operations team, you will be responsible for ensuring seamless day-to-day operations, delivering exceptional guest experiences, and driving business results.Key ResponsibilitiesSupervise store crew and all workstations to...

  • Logistics Operations Manager

    4 days ago

    Suwanee, Georgia, United States BTI Solutions Full time

    The Operations Manager - Transportation is responsible for overseeing the day-to-day activities of the transportation department, ensuring the safe and efficient movement of goods. This includes managing driver relations, customer service, revenue generation, safety, equipment maintenance, and other operational functions.Key Responsibilities: Lead and mentor...

  • Warehouse Operations Manager

    2 weeks ago

    Suwanee, Georgia, United States Brothers that just do Gutters- Atlanta Full time

    Job Title: Warehouse ManagerWe are seeking a highly skilled and experienced Warehouse Manager to join our team at Brothers That Just Do Gutters- Atlanta. The ideal candidate will have a strong background in warehouse operations, inventory control, and supply chain logistics.Key Responsibilities:Oversee the receipt, storage, and distribution of materials and...

  • Senior Operations Manager

    1 week ago

    Suwanee, Georgia, United States Control Southern Full time

    Job Summary:Control Southern is seeking a highly experienced Senior Operations Manager to lead our daily operations and implement companywide operational strategies with a focus on financial growth, service levels, and customer satisfaction.The ideal candidate will have a strong background in operations management, with experience in the valve or mechanical...

  • Operations Manager

    2 weeks ago

    Suwanee, Georgia, United States McKesson Full time

    Job SummaryWe are seeking a highly skilled Operations Supervisor to join our team at McKesson. As a key member of our operations team, you will be responsible for assisting with planning, organizing, and directing warehouse activities to ensure successful mid-shift operations.Key ResponsibilitiesAssist with leading and managing a team of warehouse workers to...

  • **Store Operations Manager**

    2 months ago

    Suwanee, Georgia, United States Michaels Stores Full time

    About the RoleWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Michaels Stores. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of operational excellence.Key ResponsibilitiesCustomer Experience:...

  • **Retail Operations Manager**

    2 months ago

    Suwanee, Georgia, United States Batteries Plus Bulbs Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at Batteries Plus Bulbs. As a key member of our leadership team, you will be responsible for ensuring the successful execution of all retail and commercial programs and promotions.Key Responsibilities:Program Implementation: Develop and implement business...

  • Warehouse Operations Manager

    3 weeks ago

    Suwanee, Georgia, United States Brothers that just do Gutters- Atlanta Full time

    Job Title: Warehouse ManagerWe are seeking a highly skilled and experienced Warehouse Manager to join our team at Brothers That Just Do Gutters- Atlanta. As a key member of our operations team, you will be responsible for overseeing the receipt, storage, and distribution of materials and other items in our fast-paced manufacturing environment.Key...

  • Restaurant Supervisor

    1 week ago

    Suwanee, Georgia, United States Sid's Pizza Full time

    Job OverviewAt Sid's Pizza, we are seeking a part-time manager to oversee daily operations. Key responsibilities include managing the floor, serving customers, and handling cash transactions. Compensation includes a base hourly rate of $10, plus tips.Key ResponsibilitiesManage daily operations, ensuring a smooth customer experienceSupervise staff, providing...

  • Fulfillment Operations Manager

    5 days ago

    Suwanee, Georgia, United States Supply Technologies Full time

    Job SummaryWe are seeking a highly skilled Fulfillment Lead to join our team at Supply Technologies. As a key member of our operations team, you will be responsible for overseeing the daily activities of our warehouse staff and ensuring the efficient management of our inventory.Key Responsibilities:Supervise and coordinate the activities of warehouse staff...

  • Warehouse Operations Manager

    4 weeks ago

    Suwanee, Georgia, United States Brothers that just do Gutters- Atlanta Full time

    Job Title: Warehouse ManagerWe are seeking a highly skilled and experienced Warehouse Manager to join our team at Brothers That Just Do Gutters- Atlanta. As a key member of our operations team, you will be responsible for overseeing the receipt, storage, and distribution of materials and other items in our fast-paced manufacturing environment.Key...

  • Warehouse Operations Manager

    3 days ago

    Suwanee, Georgia, United States Geek+ Full time

    Job OverviewGeek+ is a global leader in robotic solutions for logistics, and we're seeking a skilled Warehouse Operations Manager to join our team. As a key member of our operations team, you'll be responsible for managing warehouse engineering projects from start to finish, including hardware and software solutions.Key ResponsibilitiesConduct project...