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Community Support Specialist

2 months ago


West Palm Beach, Florida, United States The Arc of Palm Beach County Inc Full time
Job Overview

The Arc of Palm Beach County Inc is a vibrant, community-focused nonprofit organization dedicated to serving and advocating for individuals with intellectual and developmental disabilities. Our compassionate and committed team members provide essential support that empowers over 3,500 children, teens, and adults to live fulfilling lives.

Position Summary:

The Community Support Specialist (CSS) reports directly to the Group Home Manager and is responsible for maintaining effective communication with this individual. The CSS plays a crucial role in delivering care and assistance to adults with developmental disabilities within a group home environment.

Key Responsibilities:

  • Deliver direct care and support to clients, assisting them in engaging with and completing daily living activities.
  • Support clients in all aspects of self-care, including feeding, toileting, grooming, dressing, and laundry.
  • Prepare nutritious meals for residents, encouraging their active participation.
  • Supervise residents during meal times to ensure safety and support.
  • Administer prescribed medications in accordance with established policies and maintain precise documentation.
  • Alert the Residence Supervisor when medication supplies fall below a 7-day threshold.
  • Keep accurate records, including program plans, case notes, incident reports, and daily goal sheets, submitting them monthly to the Residence Supervisor.
  • Manage resident and household finances responsibly.
  • Provide training and support in physical, behavioral, and functional skills across various settings, including residential and community environments.
  • Facilitate social integration by identifying and utilizing community resources.
  • Assist residents in selecting suitable leisure and recreational activities.
  • Organize and lead outings for residents.
  • Transport residents to community activities, medical appointments, and other necessary functions, maintaining a mileage log. A valid Florida Driver's License and a clean driving record are required.
  • Ensure constant supervision and awareness of residents' whereabouts.
  • Exhibit conduct that aligns with agency policies and standards.
  • Maintain confidentiality regarding all participant information.
  • Respect the rights and dignity of all program participants.
  • Provide necessary information for client-related meetings.
  • Ensure compliance with house rules.
  • Assist residents in developing housekeeping skills as per the assigned chore list.
  • Support the upkeep of the facility, particularly in cleaning and laundry tasks.
  • Report maintenance needs to the Residence Supervisor or Director of Residential Programs.
  • Maintain a communication log for long-distance calls.
  • Foster open communication with the Residence Supervisor, colleagues, families, and support coordinators.
  • Document community activities, house issues, and any relevant resident communications in a logbook.
  • Follow emergency procedures as outlined in The Arc's Emergency Procedure booklet.
  • Provide basic first aid and CPR as needed and secure emergency medical services when necessary.
  • Participate in investigations related to agency matters or staff members.
  • Arrive punctually according to the assigned schedule.
  • Maintain a professional appearance appropriate for daily activities.
  • Attend all required training sessions as directed by the Residence Supervisor or Director of Residential Programs.
  • Complete all mandatory training within the specified timeframe.
  • Meet the physical demands of the position as related to job responsibilities.
  • Perform other duties as assigned by the Senior Director of Residential.

Qualifications:

  • High school diploma or GED is required.
  • A minimum of one year of experience in a medical, psychiatric, nursing, or childcare setting, or working with individuals with developmental disabilities is required.
  • College or vocational training equivalent to 30 semester hours, 45 quarter hours, or 750 classroom hours may substitute for required experience.
  • A current Florida Driver's License and compliance with state auto insurance requirements are mandatory.

Physical Requirements/Working Conditions:

  • Must be able to remain stationary for 50% of the time.
  • Occasional movement within the office to access files and equipment is necessary.
  • Regular operation of office equipment such as computers and printers is required.
  • Occasional outdoor work may be necessary, requiring mobility and the ability to ascend and descend.
  • Effective communication skills are essential for exchanging information accurately.
  • Ability to observe and recognize details at various distances is required.
  • Frequent lifting of boxes weighing up to 20 pounds may be necessary.

Benefits:

  • Comprehensive Medical Insurance at an affordable rate.
  • Complimentary Dental and Vision Insurance.
  • Paid Life Insurance and Disability coverage.
  • Bonus Days Off before New Year's Day.
  • Paid Holidays, Vacation, and PTO.
  • Retirement Plan options.
  • Referral Bonuses available.