Retail Store Associate

5 hours ago

Mountain View, California, United States Office Depot Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Advisor - Seasonal to join our team at Office Depot. As a Sales Advisor - Seasonal, you will provide exceptional customer service by performing various duties such as cashiering, logistics support, stocking, and inventory control.

Key Responsibilities
  • Provide exceptional customer service by performing duties as cashier, providing logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
  • Perform merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
  • Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
  • Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
  • Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
  • Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
  • Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
  • Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required
Requirements
  • High School diploma or equivalent education is preferred
  • Retail sales experience preferred
  • Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.
  • Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
  • Must possess ability to process information/merchandise through POS register system
  • Basic computer skills
  • Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.
  • Must possess strong interpersonal and communication skills
  • Must be adaptable to a changing environment
  • Must possess ability to work with computers to process information/inventory through computer systems.
  • Must enjoy interacting with people

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