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Job Summary
The Retail Store Associate position at CVS Health offers a unique opportunity to excel in a fast-paced retail setting, providing exceptional customer service and supporting the growth of our team. As a key member of our store team, you will play a vital role in delivering a personalized shopping experience to our customers.
Key Responsibilities
- Provide exceptional customer service by anticipating customer needs, demonstrating empathy, and actively resolving potential service issues.
- Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
- Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
- Support opening and closing store activities, as needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
Requirements
- At least 16 years of age.
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
Education
- High School diploma or equivalent.
About CVS Health
At CVS Health, we are committed to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose guides our commitment to deliver services that make healthcare more personal, convenient, and affordable. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day.