Technical Service Representative

3 weeks ago


Frankfort, Illinois, United States RWK Design Inc Full time
About the Role

As a L2 Help Desk Technician - Managed Services, you will be responsible for providing technical assistance and support to our managed service clients.


Main Responsibilities
  • Via telephone and with remote access tools, clarify the problem at hand, troubleshoot and resolve issues that end-users are experiencing.
  • Collaborate with all team members, service coordinators and service managers to help partners with day-to-day activities.
  • Provide support for the following key areas: PCs, servers, printers, software and networking.
  • Document processes and update pre-existing documentation.

Compensation and Benefits

The estimated salary for this position is $61,000 per year, plus benefits including dental insurance, employee discounts, health insurance, paid time off, vision insurance, and training & development opportunities.



  • Frankfort, Illinois, United States Circle K Full time

    Circle K is seeking a Sales and Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service, operating a cash register, and performing various duties as required. The ideal candidate will have a strong commitment to customer satisfaction and be able to work effectively in a team...


  • Frankfort, Illinois, United States RWK Design Inc Full time

    About the Role">As a Managed Service Provider Technical Specialist, you will be working with our IT Help Desk Team to support all our clients who entrust their IT service to us. This is a highly technical role that requires strong problem-solving skills, the ability to communicate complex information to non-technical individuals, and a passion for helping...


  • Frankfort, Illinois, United States Providence Bank & Trust Full time

    At Providence Bank & Trust, we're seeking a skilled Customer Service Representative to join our Retail Team in Frankfort, IL. This role offers an estimated salary of $40,000 - $60,000 per year, depending on experience.Key Responsibilities:Provide exceptional customer service and support financial transactions for individual and business clientsDevelop...


  • Frankfort, Illinois, United States Old National Bank Full time

    Job Description:This Financial Service Representative position is ideal for individuals who enjoy building relationships and providing personalized financial solutions to clients. As a key member of our banking team, you will be responsible for developing and growing client relationships through proactive outreach and tailored financial solutions. This role...


  • Frankfort, Illinois, United States RWK Design Inc Full time

    About the RoleWe are seeking an experienced IT Help Desk Technician to join our team at RWK Design Inc. As an IT Help Desk Technician, you will be responsible for providing technical support to clients via telephone and remote access tools. This includes clarifying problems, troubleshooting, and resolving issues related to PCs, servers, printers, software,...


  • West Frankfort, Illinois, United States Domino's Pizza LLC Full time

    Job Overview:At Domino's, we are looking for a Customer Service Representative to join our team. This role is ideal for someone who is enthusiastic about delivering excellent customer service and working in a fast-paced environment.About the Role:The successful candidate will be responsible for greeting customers, taking orders, and maintaining the front...


  • West Frankfort, Illinois, United States Domino's Pizza LLC Full time

    **Domino's Pizza LLC** is seeking a skilled Customer Service Representative to join our team. This role offers a competitive salary of **$15,000 - $20,000 per year**, depending on experience and qualifications.This is an excellent opportunity to work in a fast-paced environment and develop your skills in customer service, communication, and teamwork. As a...


  • West Frankfort, Illinois, United States Domino's Pizza LLC Full time

    Retail Service RepresentativeJob Summary: We are seeking a Retail Service Representative to join our team at Domino's Pizza LLC. The successful candidate will be responsible for providing exceptional customer service and support.Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using the Point of Sales...


  • Frankfort, Illinois, United States Circle K Full time

    **Job Overview**Circle K is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional service to customers, resolving issues in a timely manner, and maintaining a safe and clean work environment.**Salary:** $35,000 - $45,000 per year, depending on...


  • West Frankfort, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAbout Domino's Pizza LLC: We are a leading pizza delivery company, committed to serving our customers with high-quality pizzas. Our team members play a crucial role in delivering exceptional customer service and ensuring the highest standards of food quality.Job Description: As a Customer Service Representative, you...


  • West Frankfort, Illinois, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino'sWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's.About the Role:Greet customers in a friendly and welcoming manner, providing them with a positive experience.Take customer orders accurately and efficiently using our technology...


  • Frankfort, Illinois, United States RWK Design Inc Full time

    Job OverviewThe Technical Support Specialist will provide top-notch assistance to our managed service clients, resolving technical issues remotely and on-site. This role requires excellent communication skills, a positive attitude, and the ability to work independently as well as part of a team.


  • Frankfort, Illinois, United States Applebee's Full time

    About Us: Applebee's is a leading casual dining restaurant chain that values its guests and strives to provide an exceptional dining experience.Your Role: As a Server at Applebee's, you will be responsible for delivering top-notch service to our guests, ensuring their needs are met in a timely and courteous manner.Key Responsibilities:Serve food, drinks, and...


  • Frankfort, Illinois, United States Massage Envy Full time

    Overview:We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate at Massage Envy Frankfort / New Lenox. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Responsibilities:Provide...


  • Frankfort, Illinois, United States Providence Bank & Trust Full time

    Company Overview">We are a leading bank in the community, dedicated to providing exceptional service to our customers. At Providence Bank & Trust, we believe that everyone deserves a chance to achieve their financial goals, and we're committed to helping you get there.


  • West Frankfort, Illinois, United States Mach 1 Stores Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Mach 1 Stores in West Frankfort, Illinois.Compensation and BenefitsThe hourly wage for this position starts at $14.50, with opportunities for pay increases every three months in 2024. Additionally, we offer double time pay for holidays, health insurance, vacation time, shift...


  • Frankfort, Illinois, United States PNC Financial Services Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Retail Branch team as a Part-Time Teller. In this role, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology and banking products.The ideal candidate will have strong...

  • IT Service Technician

    3 weeks ago


    Frankfort, Illinois, United States RWK Design Inc Full time

    About the RoleWe are seeking an experienced IT Service Technician to join our help desk team. The ideal candidate will have a minimum of five years of relevant work experience, with a proven track record of delivering high-quality technical support. A strong understanding of Microsoft products, including Active Directory, Office 365, and Teams, is essential.


  • Frankfort, Illinois, United States Famous Footwear Full time

    Job SummaryWe're seeking a highly motivated and results-driven Sales Associate to join our team at Famous Footwear. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and contributing to a positive store environment.Key Performance IndicatorsSales growth and productivity.Customer satisfaction ratings.Store...


  • Frankfort, Illinois, United States RWK Design Inc Full time

    We are looking for a skilled Business Development Representative to join our team at RWK IT Services. In this role, you will be responsible for engaging with prospects, educating them on our services, and showcasing how our solutions improve business productivity and profitability.The ideal candidate will have a proven track record of meeting and exceeding...