Customer Service Representative

6 days ago


West Frankfort, Illinois, United States Mach 1 Stores Full time
About the Role

We are seeking a Customer Service Representative to join our team at Mach 1 Stores in West Frankfort, Illinois.


Compensation and Benefits

The hourly wage for this position starts at $14.50, with opportunities for pay increases every three months in 2024. Additionally, we offer double time pay for holidays, health insurance, vacation time, shift differential, a 401(k) option, and an employee discount program.


Job Description

This is an entry-level customer service position that involves greeting customers, handling operational duties, and providing excellent service in a fast-paced environment. The successful candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and store cleanliness.


Required Skills and Qualifications
  • Must be 21 years of age
  • Able to lift periodically
  • Cashier / cash handling skills
  • Can walk/stand for shift duration
  • Able and willing to work weekends and holidays

Benefits and Perks

We offer a positive work environment with hands-on training, a tight-knit team, and an open-door policy. Our staff is our best asset, and we strive to provide competitive pay, great benefits, and perks to ensure our employees' success.


About Us

Mach 1 Stores is a family-owned convenience store known for its friendly staff, stocked merchandise, and cleanliness. We are committed to providing excellent service to our customers and creating a positive experience in our stores.



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