Director, Revenue Cycle Management

4 days ago


Atlanta, Georgia, United States Alvarez & Marsal Healthcare Industry Group, LLC Full time
About the Role

As a Director of Revenue Cycle at Alvarez & Marsal Healthcare Industry Group, LLC, you will play a critical role in leading a team of professionals in delivering transformational change to the healthcare industry.

Key Responsibilities
  • Lead a team of professionals in delivering revenue cycle projects, including due diligences, performance assessments, enterprise performance improvement, full-scale implementations, and interim management for a broad range of healthcare providers and supporting services companies.
  • Manage projects by overseeing interview activities, gathering of relevant data, developing goals and deadlines, reviewing work product of junior staff, and communicating with clients directly.
  • Engage with clients to foster trust, credibility, and compatible relationships, assessing how clients are approaching their businesses, and engaging in c-suite and board-level conversations regarding the challenges facing them and strategic initiatives for solving them.
  • Design and implement measurable solutions that span all aspects of revenue cycle operations, communicating regularly with clients and project team members, escalating any matters that require additional attention and consideration from engagement leadership.
  • Provide guidance to manage a client through crisis, collaborating and aligning with representatives from other service lines, and effectively managing client project plans, including defining, prioritizing, and sequencing work to meet deadlines and manage on-time deliverables.
  • Manage performance of project teams, including assigning and delegating project responsibilities and providing on-the-job coaching and constructive feedback, mentoring junior staff, and improving client tracking tools and developing KPIs and metrics to identify and quantify operational performance improvement opportunities for one-time cash acceleration and recurring income statement benefit.
  • Redesign and implement leading practice workflows, addressing deficits in quality, and driving operational and financial outcomes across different levels of healthcare organizations, utilizing experience and expertise to effectively function in interim roles (e.g., VP Revenue Cycle, other), and developing clear transition and handing off plans to ensure improvements are sustainable.
  • Build relationships with clients and seeking opportunities to expand the scope of business while generating leads, acting as an integral member of sales team developing significant portions of proposal and pitch documents.
About the Team

We are a team of entrepreneurial, action-oriented, and results-driven professionals who take a hands-on approach to solving our clients' problems and helping them drive value and growth.

We are nimble, resourceful, proactive, and can pivot to adapt quickly when needed, developing plans that drive real results.

About the Company

Alvarez & Marsal Healthcare Industry Group, LLC is a premier, independent, global professional services firm specializing in advising organizations on solving complex business problems, including turnaround management, restructuring, operational and financial performance improvement, strategy, and value creation.

We are passionate about delivering transformational change and making an impact in the healthcare industry.



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