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Healthcare Customer Service Representative

2 months ago

Kapolei HI USA, United States TEKsystems Full time

About the Role:

As a Healthcare Customer Service Representative at TEKsystems, you will play a vital part in delivering exceptional customer experiences. Your primary responsibility will be to answer customer phone calls and provide them with the information they request in a timely and professional manner.

Key Responsibilities:

  • Provide accurate and up-to-date information to customers regarding our company's offerings and services.
  • Resolve customer complaints in a fair and efficient manner, escalating issues to managers and supervisors as needed.
  • Become knowledgeable about our company's products and services to provide informed support to customers.
  • Provide exceptional customer support in every phone call, ensuring a positive experience for our clients.

About TEKsystems:

We are a global leader in Full-Stack Technology Services, Talent Services, and real-world application. Our team of 80,000 strong works with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. We are committed to delivering innovative solutions that drive business transformation.

Our Values:

We are an equal opportunity employer and value diversity in the workplace. We are committed to creating an inclusive environment where everyone feels valued and respected. Our company is dedicated to making a positive impact in the communities we serve.