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Installation Manager

2 months ago

Nashua, New Hampshire, United States Marvin Full time
Job Overview

At Marvin, we're committed to delivering exceptional installation experiences for our customers. As an Installation Manager, you'll play a critical role in upholding our purpose by advocating for our customers on every job site.

Key Responsibilities
  • Conduct final measurements for windows and doors to ensure accurate installation.
  • Provide installation solutions that meet customer expectations and adapt production specifications to installation requirements.
  • Lead installation crews on site, introducing yourself and the team, setting expectations with homeowners, and confirming job completion walk-through times.
  • Connect with installation partners to discuss project specifics, providing advanced notice of unique factors that may impact the job.
  • Allocate materials and accurately job cost labor rates to ensure efficient project execution.
  • Problem-solve project and customer issues with efficiency and integrity.
  • Conduct job completion walk-throughs with homeowners, demonstrating window and door operation, completing Zero-Defect documents, and delivering customer gift bags.
Requirements
  • Proven experience working directly with customers and homeowners.
  • Understanding of construction documents, methods, and installation techniques.
  • Versatility, flexibility, and a willingness to work within evolving priorities.
What We Offer
  • A comprehensive benefits package, including health insurance, paid holidays, and a 401(k) retirement savings match.
  • A $300 annual wellbeing account to spend on wellness initiatives.
  • Better Living Day, a paid day off to recharge and pursue personal interests.
  • Annual profit sharing, recognizing the role everyone plays in Marvin's success.
  • Giving at Marvin, coordinated volunteer opportunities to give back to the community.
  • Brighter Days Fund, financial support for colleagues facing personal hardships.
About Marvin

Marvin is a family-owned and led window and door company committed to creating better ways of living. We're one of America's Top 20 Large Employers of 2024, according to Forbes Magazine. Our 16 locations across North America manufacture Marvin's portfolio of products, including Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.