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Medical Office Coordinator

2 months ago

West Nyack, New York, United States Optum Full time
Opportunities with Optum

We are seeking a detail-oriented and patient-focused Unit Secretary to join our team at Optum in the Tri-State region. As a Unit Secretary, you will play a vital role in supporting the care team by completing set processes and protocols, delivering excellent customer service, and adhering to Lean processes.

Key Responsibilities:
  • Collecting data from patient charts to complete forms, prior authorizations, and schedule appointments as needed
  • Documenting and reporting information and data collected in a retrievable, understandable, and readable format
  • Faxing/scanning and documenting information acquired and services implemented in the patient health record
  • Communicating openly with patients, caregivers, and other healthcare professionals regarding patient care
  • Using effective professional communication skills and tools to acquire and disseminate relevant information to patients, caregivers, and healthcare providers across the continuum of care
What We Offer:

At Optum, we believe in providing a comprehensive benefits package, including competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience in an office or healthcare setting
  • Intermediate level of computer proficiency (including Microsoft Outlook, Teams)
Preferred Qualifications:
  • Experience working with electronic health records
  • Ability to learn and apply job functions, and minimal medical terminology knowledge
Soft Skills:
  • Ability to work independently and as a team, and maintain good judgment and accountability
  • Demonstrated ability to work well with healthcare providers
  • Strong organizational and time management skills
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others