Customer Service Representative

7 days ago


Merced, California, United States Community Choice Financial Family of Brands Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a Customer Service Representative, you will be responsible for providing exceptional customer service, building relationships with customers, and offering a wide range of financial solutions to meet their needs.

Key Responsibilities
  • Customer Service: Provide prompt and professional service to customers, addressing their inquiries and concerns in a timely and effective manner.
  • Financial Solutions: Offer a variety of financial solutions to customers, including cash advances, title loans, and check cashing services.
  • Cash Handling: Handle cash transactions accurately and efficiently, maintaining a high level of cash handling skills and attention to detail.
  • Relationship Building: Build strong relationships with customers, understanding their financial needs and providing personalized solutions to meet those needs.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this position.
  • Excellent Communication Skills: Excellent verbal and written communication skills are essential for this role, as you will be interacting with customers and colleagues on a regular basis.
  • Cash Handling Experience: Prior experience in cash handling and cash drawer management is preferred, but not required.
  • Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment and multitask effectively is essential for this position.
What We Offer
  • Competitive Pay: A competitive hourly rate of $20.00 per hour.
  • Benefits Package: A comprehensive benefits package, including medical insurance, 401(k) retirement plan, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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