Part Time Customer Service Manager
3 weeks ago
The Part Time Customer Service Lead plays a critical role in ensuring that every customer has a positive shopping experience. This includes leading day-to-day customer service initiatives, modeling company core values, and maintaining a customer-first focus. As a leader on our sales floor, you will inspire and motivate associates to provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
Salary and Compensation
This part-time role offers a competitive hourly rate of $13-$15 per hour, depending on experience and qualifications. You will also be eligible for our benefits package, including medical coverage and a 401(k) plan.
Key Responsibilities
+ Model company core values, maintain a customer-first focus, and deliver a consistently great experience to all customers with a high level of professionalism.
+ Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers with a high level of professionalism.
+ Maintain a neat and orderly front-end area, troubleshoot issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
Requirements
Candidates must have strong leadership skills, a friendly and outgoing demeanor, and the ability to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time.
What We Offer
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
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