Warehouse Operations Manager

1 day ago


Gainesville, Georgia, United States Xpedient Logistics Full time
About Xpedient Logistics

Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs.

Job Description

The bilingual Warehouse Lead processes orders and prepares correspondence to fulfill customer needs as well as keeping all inbound and outbound loads scheduled and organized. Responsible for providing product, service, and transit information to the customer. Acts as a liaison to facilitate issue resolution.

This position requires daily management of the Warehouse Management System, including managing inbound, outbound, order picking and cycle count functions. Coordinates with customer on system integration. Resolves product or service problems by clarifying customer complaints, determining cause, selecting best solution, expediting correction or adjustment, and following up to ensure resolution.

Maintains customer records and updates account information. Prepares customer orders for processing. Must be super efficient in all tasks required. Keeps appropriate records and reports. Maintains the facility's equipment and materials in a neat, clean, and orderly fashion.

Key Responsibilities:

  • Process orders and prepare correspondence to fulfill customer needs.
  • Manage the Warehouse Management System to ensure accurate tracking of inventory and shipments.
  • Coordinate with customers to resolve any issues related to products or services.
  • Maintain accurate records and reports to ensure smooth operations.
Requirements

To be successful in this role, you will need:

  • Bilingual skills in English and Spanish.
  • Experience with Warehouse Management Systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
Compensation and Benefits

We offer competitive wages and benefits, including medical, dental, vision, and life insurance. Paid time off and holidays are also included. Estimated salary range: $19.76 - $19.76 per hour.



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