Healthcare Operations Manager

1 day ago


Gainesville, Georgia, United States Compass Group, North America Full time
Compass Group North America Job Opportunity

We are seeking a skilled Patient Services Manager II to join our team at Compass Group, North America. As a key member of our healthcare operations team, you will be responsible for leading our patient services team and ensuring the highest level of quality care for our patients.

About the Role:

  • Establish and oversee the implementation of patient food services needs based on medical direction and patient population.
  • Hire, direct, coach, train, and develop patient service team members.
  • Ensure patient services staff assists in achieving stated patient satisfaction goals.
  • Comply with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
  • Participate in/lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.

Requirements:

  • Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field.
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
  • Minimum of one (1) year experience in food service management preferred in an acute care setting.
  • ServSafe certified, desirable.

Compensation:

We offer a competitive salary range of $70,000 - $75,000 per year, depending on experience. In addition, we provide a comprehensive benefits package that includes medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, and employee assistance program.


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