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Senior Client Relationship Manager

2 months ago

Sunnyvale, California, United States ASE US Inc Full time
Job Overview

Job Reference: Req. 481

POSITION SUMMARY: In the role of Senior Client Relationship Manager, you will collaborate closely with the Senior Sales Manager to proactively cultivate new business opportunities and enhance engagement strategies with both prospective and current clients. Additionally, you will provide support to the Senior Director of Sales & Engineering in the development of client accounts. This entails preparing detailed quotations, driving sales growth within established accounts, conducting quarterly performance reviews, and projecting future sales trends. You will also liaise with technical support teams to formulate tailored account strategies through direct interaction with manufacturing facilities.

KEY RESPONSIBILITIES: The Senior Client Relationship Manager will address daily operational matters, including customer inquiries regarding work-in-progress status, requests for design documents, monitoring die release schedules against forecasts, and overseeing production timelines or expedited processes. This position requires the ability to gather essential information from manufacturing partners or clients concerning assembly or testing protocols. A strong motivation, excellent problem-solving capabilities, and organizational skills are essential. The role demands effective teamwork and a solid understanding of assembly and testing workflows. Professional appearance and demeanor are expected.

EDUCATION AND EXPERIENCE: ASE prefers candidates with a Bachelor’s degree and/or 4-6 years of relevant sales experience, particularly with a robust understanding of the integrated circuit assembly and testing processes within the semiconductor sector. Candidates should have experience managing key accounts and possess strong verbal, written, and interpersonal communication skills. A passion for working with people and the ability to deliver compelling sales presentations and proposals are essential. Proficiency in organizational tasks and computer skills, including the ability to summarize weekly activities in report format, is required.

SUPERVISORY ROLE: This position does not include supervisory responsibilities.

COMMUNICATION SKILLS: Exceptional written and verbal communication skills are mandatory. Fluency in English is required, and proficiency in Mandarin is advantageous.

TECHNICAL SKILLS: Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint is essential.

MATH SKILLS: Basic mathematical skills are required.

QUALIFICATIONS: To excel in this role, candidates must effectively perform all essential duties and demonstrate flexibility. The qualifications listed above represent the necessary knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to fulfill essential functions. Strong written and verbal communication skills, a proven track record as a team player, quick learning ability, and the capacity to follow instructions and work independently are crucial.

REASONING ABILITY: The ability to work independently and make informed decisions is essential.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK ENVIRONMENT: The characteristics of the work environment described are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

COMPENSATION: The base salary range for this full-time position is competitive and determined by role, level, and location. Individual pay is influenced by various factors, including job-related skills, experience, qualifications, and market conditions.

BENEFITS: ASE (U.S.) INC. offers a comprehensive benefits package to all full-time employees, including Medical, Dental, Vision, Prescription, Flex Plan, and Life Insurance. Eligibility for enrollment in our 401(k) Plan is available after successfully completing the introductory period.

ASE is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.