Medical Pre-Registration Expert
3 weeks ago
**About the Role:**
The University of Toledo is seeking a highly skilled Outpatient Services Specialist to join their team. This role will be responsible for scheduling and coordinating outpatient services, ensuring seamless patient flow and exceptional customer service.
**Key Responsibilities:**
- Schedule appointments and coordinate pre-registration for non-invasive, routine care services
- Verify insurance requirements and obtain necessary information from patients
- Request non-covered patient collectibles, such as coinsurance, deductibles, and copayments
- Ensure patients meet financial requirements and provide general information to hospital users, patients, and families
**Requirements:**
- High school graduate or equivalent required
- Recent 2 years' experience in hospital or physician office performing primary duty as one of the following: Registration Specialist and/or call center operator, or utilize physician scheduling software on a daily basis
- Knowledge of medical terminology and patient billing, collection policies & procedures, guidelines, and/or standards
- Ability to operate a computer in a Windows-based environment utilizing various software programs, such as Microsoft Word, Excel, and Outlook
**Benefits:**
- A competitive salary of approximately $56,000 per year, based on experience
- A comprehensive benefits package, including health, dental, and vision insurance
- Retirement savings plan with employer match
**Working Conditions:**
This role requires the ability to work in a fast-paced environment, communicate effectively with patients, families, physicians, nurses, and other healthcare professionals, and maintain confidentiality and professionalism at all times.
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