Sales Team Leader for Lifeline Phone Program
4 weeks ago
Job Summary: ThinkTank LLC is seeking a dynamic and motivated sales team leader to join our team as a Lifeline Distributor/Agency Sales Team Manager. The ideal candidate will have experience in sales management, preferably in telecommunications or Lifeline programs.
Key Responsibilities:
Develop strategies to attract top sales talent and build a robust sales team.
Manage and support the sales team to achieve high performance and meet Lifeline phone enrollment targets.
Establish sales teams with a multi-office presence across states, regions, and the nation.
Training and Compliance:
Conduct comprehensive training programs for new and existing agents, focusing on product knowledge, enrollment techniques, and Lifeline program compliance.
Ensure all enrollment representatives adhere to ThinkTank's policies and regulatory requirements.
Performance Monitoring and Reporting:
Track and analyze performance metrics to ensure targets are met or exceeded.
Provide regular reports on enrollment activities, challenges, and achievements to ThinkTank management.
Customer Relationship Management:
Foster positive relationships with customers and communities to enhance ThinkTank's reputation and service adoption.
Address and resolve customer inquiries and complaints promptly and effectively.
Requirements:
Proven experience in sales management, preferably in telecommunications or Lifeline programs.
Strong leadership and team-building skills.
Ability to work independently and manage multiple tasks effectively.
Knowledge of compliance and regulatory standards in the telecommunications industry is a plus.
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